---
title: "BHAKTI SHOP: CUSTOMER SERVICE QUESTIONS"
description: Here are the answers to some of the most commonly asked questions regarding our Bhakti Shop Customer Service.
---
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# BHAKTI SHOP: CUSTOMER SERVICE QUESTIONS
## Here are the answers to some of the most commonly asked questions regarding our Bhakti Shop Customer Service.
### **TABLE OF CONTENTS**
**Scroll through the whole article, or click on a link below to go directly to a specific section:**
- [**How do I contact customer service?**](https://knowledge.bhaktimarga.org/migration/bhakti-shop-customer-service-questions#contact)
- [**What is your exchange, return, and refund policy?**](https://knowledge.bhaktimarga.org/migration/bhakti-shop-customer-service-questions#refund-policy)
- [**What are the terms and conditions?**](https://knowledge.bhaktimarga.org/migration/bhakti-shop-customer-service-questions#Terms-conditions)
- [**How will I know if you have the items I want to order in stock?**](https://knowledge.bhaktimarga.org/migration/bhakti-shop-customer-service-questions#stock)
### **ARTICLES**
### **How do I contact customer service?**
- Email Bhakti Shop Customer Service at[**bhaktishop@bhaktimarga.org**](mailto:%20bhaktishop@bhaktimarga.org)
### **What is your exchange, return, and refund policy?**
- You have **14** days after purchase to exchange or return an item for a refund.
- You can exchange or return items in-store or by mail (please retain your proof of shipping).
- Exchanges and returns must include a copy of your invoice or in-store receipt.
- We will refund the purchase price and applicable taxes to the original form of payment or provide a replacement.
### **What are the terms and conditions?**
- The Bhakti Shop Terms and Conditions can be found [here.](https://bhaktimarga.org/terms-and-conditions/)
### **How will I know if you have the items I want to order in stock?**
- If an item is unavailable, then you will see an ‘Out of Stock’ notice displayed on the product web page.
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